CoSupport AI

CoSupport AI

AI support agent with multi-step reasoning and a decision log on every reply. Deflects up to 90% of repetitive L1 tickets.

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What is CoSupport AI?

CoSupport AI is AI customer support software that trains on your resolved tickets and knowledge base. Version 2.0 added multi-step reasoning, a decision log on every reply and an agentic API for actions like refunds and order updates. CoSupport AI Agent deflects up to 90% of repetitive L1 tickets across chat, email and voice, and CoSupport AI Assistant drafts replies for human agents. Both reply in 120+ languages, at 99% response accuracy. $0.50 per AI resolution, unresolved tickets are free.

Limited Time Offer

Start automating customer support with AI. Try CoSupport AI free and reduce support workload by up to 90%.
Coupon Code FREETRIAL

Core Features

  • Deflects up to 90% of repetitive L1 support tickets
  • CoSupport AI Agent resolves repetitive L1 tickets end to end
  • CoSupport AI Assistant drafts replies for your team
  • Multi-step reasoning before every answer
  • Decision log on every reply: reasoning and sources
  • Agentic API runs multi-step actions in your systems
  • Works with Zendesk, Freshdesk, Zoho Desk, HubSpot
  • Answers in 120+ languages, detected automatically
  • USPTO-patented anti-hallucination architecture
  • ISO 27001 certified, GDPR and CCPA compliant
  • Full live in your helpdesk in about 3 days, no code
  • $0.50 per AI resolution, unresolved tickets free

Pricing Details

Pricing Type Paid
Starting Price $0.50
Pricing Model(s)
Usage_based
Free Trial ✓ Available

Ideal For

Agencies Startups Small Businesses Enterprises Sales Teams Customer Support Agents

Use CoSupport AI as an Alternative to

Intercom
Tidio
Gorgias AI
Chatbase
Siena

Detailed Description

Support teams spend most of their day on questions they have answered many times before. CoSupport AI takes those tickets off the queue. The AI trains on your company's resolved tickets and knowledge base, so it answers from what your team already wrote. It works across chat, email and voice and replies in 120+ languages.

 

Two products do the work. CoSupport AI Agent talks to customers directly and resolves repetitive L1 tickets end to end, deflecting up to 90% of them. CoSupport AI Assistant works inside your helpdesk, drafting replies, summarizing threads and translating for human agents on the cases that need judgment.

 

The AI runs on a USPTO-patented multi-model architecture (US11823031B1) built against hallucinations, with 99% response accuracy. Version 2.0 added multi-step reasoning before each answer, a decision log on every reply showing its reasoning and sources, and an agentic API that carries out multi-step actions in external systems, such as updating an order or processing a refund.

 

No-code integrations cover Zendesk, Freshdesk, Zoho Desk, HubSpot, Pylon, Salesforce Service Cloud, Shopify and Stripe. ISO 27001 certified, GDPR and CCPA compliant, used by 300+ brands. About 10 minutes to connect, about 3 days to full live.

 

Built for SaaS companies, e-commerce brands and in-house support teams with high volumes of repetitive tickets. CoSupport AI Agent

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